Refund / Cancellation Policy

Refunds are handled with clear records.

This policy explains how application payments, programme fees, cancellations, and exceptional cases are reviewed.

01

Application payments

Application or assessment-related payments may be non-refundable unless stated otherwise at the time of payment.

02

Programme cancellations

If a programme is cancelled by Vertical Combinator, affected students will be informed about applicable options.

03

Student withdrawal

Withdrawal requests must be raised through the published contact channel with applicant details and payment reference.

04

Review period

Refund requests are reviewed against attendance, access, services delivered, and any written programme terms.

05

Payment method

Approved refunds, if any, are normally processed back through the original payment channel where possible.